Hannah Edwards CeMAP (Mortgage & Protection Adviser)

Hannah Edwards

Mortgage & Protection Adviser

I joined the financial industry fresh out of college and somehow never left! As such I have built up an extensive knowledge of the industry and its workings and have helped a vast array of clients. Building a career through General Insurance, Personal Protection, and finally Mortgages has given me the tools to help improve not only people’s finances but also their well-being, and that's extremely important to me.

Industry Details

Years in the Industry: I started as a general insurance adviser in the year 2000 and became a protection adviser in 2015. In 2022 I got my Certificate in mortgage advice and practice (CeMAP) to become a mortgage and protection adviser.
Specialisations: Insurance and mortgage protection
Certifications: Certificate in Mortgage Advice and Practice (CeMAP)

Professional Experience

Current Role: At YesCanDo Money, as a Mortgage & Protection Adviser, I am dedicated to helping individuals find the ideal mortgage solutions. Always available for phone calls and customer assistance, my top priority is offering well-informed advice that meets each client’s unique needs. Once a mortgage offer has been accepted, I work closely with my client support manager in ensuring its successful completion of the mortgage without hassles or delays. In addition to mortgages, life insurance also plays a pivotal role in protecting financial wellbeing while upholding YesCanDo’s core values and standards.
Previous Roles: My financial career began by offering general insurance products. Over time, however, my focus shifted more toward personal protection policies before eventually transitioning into mortgages. Through my varied background in the financial industry, I now possess an in-depth knowledge of different products as well as client needs.

Questions & Answers

Why did you choose a career in mortgage advising?

Navigating the financial landscape can often feel like a challenging maze for many. I was drawn to mortgage advising to demystify this world for individuals, offering clarity and guidance. My aim has always been to empower people to make informed and beneficial decisions that positively impact their lives.

What do you find most rewarding about your work?

There’s a genuine sense of fulfillment I get when I see clients in a better financial position than when they first approached me. It’s about making a tangible difference in their lives.

How do you approach working with new clients?

Every client is unique, and I believe in creating a relaxed environment for them. It’s essential for me to be approachable, answer all their queries comprehensively, and truly understand their aspirations and concerns.

What sets you apart from other mortgage advisors?

It’s my ability to communicate effectively. I pride myself on tailoring my communication style to resonate with each client, ensuring they receive transparent, precise, and timely advice that’s easy to grasp.

Hannah's Case Studies

Case Study 1:

First-Time Home Buying Journey

Sarah and Mark, a young couple eager to buy their first home, reached out to me. They were excited but understandably overwhelmed by the many mortgage options available. We had a detailed virtual discussion where I listened to their aspirations and concerns. Breaking down the mortgage process into simple steps, I ensured they were well-informed and confident in their choices. A few weeks later, they sent me a joyful photo of them with their new house keys. Their happiness and gratitude reminded me of the real difference I make in people's lives.

Case Study 2:

A Safety Net for Joan

Joan, a single mother of two, was always proactive about planning for the future. She approached me with concerns about what would happen if she ever fell ill and couldn't work. We discussed income protection, and I explained how it could provide a safety net in such scenarios. After understanding her needs and budget, we found a suitable plan. A year later, Joan faced a health setback and had to take time off work. Thanks to the income protection policy we put in place, she received a monthly payout, easing her financial worries during her recovery. Joan expressed immense relief that she could focus on getting better without stressing about bills. Knowing I played a part in providing that peace of mind reaffirmed why I'm so passionate about what I do.

Hannah's Personal Interests and Hobbies

Outside of work, my days are filled with the simple joys of life. I cherish the moments I spend walking my beloved dog, Roxy, and there’s nothing quite like the quality time I get to spend with my family. And, of course, every now and then, I let loose with a dance and enjoy a glass or two with my friends. These moments ground me and remind me of the importance of work-life balance.

Trustpilot Reviews About Hannah

Fantastic service from start to finish. We were sceptical that they could find a good enough deal in the current climate to remortgage but Hannah worked tirelessly to get us a good rate just ahead of the recent interest rises. Really pleased to have completed on time and on budget.

Hannah and Liz have been incredibly helpful, patient and friendly throughout my first time buyer purchase. They have both been very quick in their work and also answered all of my silly questions, offered advice and reassured me throughout external setbacks. We love the quick replies from their WhatsApp chat, it is amazing and can't imagine having gone through everything without this.Hannah and Liz have been incredibly helpful, patient and friendly throughout my first time buyer purchase. They have both been very quick in their work and also answered all of my silly questions, offered advice and reassured me throughout external setbacks. We love the quick replies from their WhatsApp chat, it is amazing and can't imagine having gone through everything without this.

Hannah and Suzanne have both been brilliant throughout my application. I was kept updated through every stage and given some really great advice too. Nothing was too much trouble for them to do. I'd highly recommend YesCanDo to anyone looking for a mortgage advisor, they've really gone above and beyond for me!

Both Hannah and Liz have been Incredible! Truly I don’t know how this service is free because they have been remarkable. Hannah guided us through the initial stages of the process, and Liz has helped with the application of our Mortgage. As first time buyers, we were terrified at the prospect of buying, after hearing horror stories of how stressful the experience can be! Hannah and Liz have taken all of that stress away, and have made it an enjoyable experience! They have been there every step of the way, and we couldn’t be more thankful!

So, so impressed by the service from YesCanDo Money. After having our initial mortgage application rejected due to our non-standard stipend income (as funded PhD researchers), we decided to get some expert advice and look for a broker. Unlike many high street brokers, YesCanDo Money work on commission from the lender and don't charge exorbitant fees for advice. Hannah and Suzanne were so helpful throughout the entire process, and acted on everything quickly and efficiently. We were able to communicate via WhatsApp to speed things up, and the communication was fantastic. It was so reassuring to have someone take the time to understand our situation and convey this to the lender; I really don't think we would have been accepting for a mortgage without the help of Hannah! We also hugely appreciate the extra in tips in terms of working with the agent and the conveyancer, and for the time taken to source deals on life insurance. We are so grateful for the support they have given us. Thank you Hannah and Suzanne! 🙏🙌

A Final Word from Hannah

Navigating the financial world can be daunting, and that’s where I come in. Over the years, I’ve honed my skills as a Mortgage & Protection Adviser, always putting my clients’ well-being at the forefront. If you’re feeling overwhelmed by mortgage choices or unsure about protection options, I’m here to guide you. My aim? To break things down, making the complex simple and ensuring you make decisions that are right for you. With a relaxed approach, a keen ear, and availability on WhatsApp for direct communication, I’m all about understanding your unique needs. So, if you’re thinking about making financial moves, I’d love nothing more than to help you make choices that enhance your life.

Hannah's Mortgage Guides

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